At unseen we understand the needs of organisations when it comes to cybersecurity. Our team has over 50 years of experience in managing corporate IT infrastructure and we are leveraging that experience as we build and grow our unseen data platform. Feel free to contact our team at cybersecurity@unseen.id.
Unseen’s data platform has been built from the ground up with cybersecurity baked into the platform as a fundamental design principle, not added on as an afterthought. The cybersecurity triad of Confidentiality, Integrity and Availability guides and informs our solution design, build and operationalisation.
Platform infrastructure
Leveraging the technical capabilities of Google Cloud Platform and AWS infrastructure services, the Unseen platform is secure, robust, resilient and scalable.
Security infrastructure
Unseen takes a layered approach to protecting data, including utilising relationship-based access control, least privilege access methodology, secure software development and data at rest and in-transit encryption.
Security operations
Partnering with a best-in-class security operations providers we continuously monitor the platform and its perimeter for malicious activity.
Platform security
Taking a zero trust approach to user access, the platform enforces strong passwords and two factor authentication for all users.
We also provide a robust user management capability that gives our customers visibility of their data and user community.
Uptime and availability
The Unseen platform has an expected monthly uptime that meets or exceeds 99.9%. We also provide customers with access to a dedicated support portal for logging service and support requests.
Backup and recovery
All data on the platform is security backed up for platform disaster recovery purposes. Recovery procedures ensure platform services and data can be restored quickly by Unseen in the event of a loss of underlying infrastructure and services.
Resiliency
The Unseen platform is designed to scale on-demand, ensuring that performance is not compromised as user demand for resources expands.
User access administration
The Unseen platform provides comprehensive user access controls, giving customer administrators visibility of the data sets and which users have access to those data sets.
Data governance
The Unseen platform has a suite of tools to allow customers to import and manage their data. The platform provides a robust data audit capability and includes the ability to roll back data to a prior version.
Platform-provided data sets are read-only.
Data residency
All data in the Unseen platform is stored and processed in Google’s and AWS's Australian-based availability zones.
We subscribe to global, local and industry standards and codes of practice and are certified against ISO27001:2022. Our certificate is available on request - contact cybersecurity@unseen.id.
We have self-assessed against NIST SP800-171. More information on this is available on request.
We are a member of the Australia Cyber Security Centre Business Partner program.
